For those who may not be familiar, I started out as a founding engineer at WebEx (now Cisco WebEx) in 1997. I was part of a small founding team where I started working on real-time audio sessions.
In the early days, I was a one-man team trying to build those sessions. As soon as I released the first version of that function, I started receiving so many complaints: their session was cut off, the quality was bad, and so on.
At one point, I even began to feel slight regret taking up this role.