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Jim Miller of Wayfair: Turning Profitable during COVID-19 | Evolving Ecommerce Ep.3

Season 2

Episode 37

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Hosted by Hans Tung and Robin Li

Today on the show, we have Jim Miller, CTO of Wayfair. Wayfair is one of the world’s largest e-commerce companies that sells furniture and home-goods. Wayfair is not only Wayfair.com. It also owns Joss & Main, AllModern, Perigold, and Birch Lane. All dedicated to help shoppers quickly and easily find exactly what they want from a selection of more than 18 million items across home furnishings, décor, home improvement, housewares and more. The company generated $9.1 billion in net revenue for full year 2019. It recently turned a profit for the first time since its IPO in 2014.

Before joining Wayfair, Jim served as the Vice President of Worldwide Operations at Google for almost 8 years. He also spent 7 years as a senior executive at Cisco leading supply chain and logistics, Asia operations, new product introduction, advanced technology, and global operations while the company ramped from $18B to over $40B in annual revenue. Prior to Cisco, Miller was the Vice President of Supply Chain at Amazon and was a key contributor to Amazon’s rapid growth into a global company. Jim received his bachelor’s degree from Purdue University, an M.S. from MIT, and an MBA from the Sloan School of Management at MIT.

For the full transcript of the show, go to nextbn.ggvc.com
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Disclaimer:
“This content is provided for informational purposes only, and should not be relied upon as legal, business, investment, or tax advice. You should consult your own advisers as to those matters. References to any securities or assets are for illustrative purposes only; such references do not constitute any recommendation to either buy or sell such securities or assets and are not intended to serve as the basis for any investment decision, nor do they constitute an offer to provide investment advisory services. Any information provided by third parties in this content does not reflect the views of GGV Capital and its subsidiaries or affiliates. Furthermore, this content is not directed at nor intended for use by any investors or prospective investors, and may not under any circumstances be relied upon, when making a decision to invest in any fund managed by GGV Capital. Any investment or portfolio company mentioned, referred to, or described is not representative of all investments in vehicles managed by GGV Capital, and there can be no assurance that the investments will be profitable or that other investments made in the future will have similar characteristics or results.”

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